If the current selection under Message Format is "Microsoft Outlook Rich Text" then change it we would suggest either "Plain Text" or "HTML". To do this, in Outlook select Tools -> Options -> Mail Format. It is our strong recommendation that you disable the use of RTF within Outlook. If you have ever been told by someone that an attachment was missing from an email you sent, then this may be why! Even worse, the way that the attachment is added to the email means that many email packages will not even show that there is an attachment present. In fact, the only software which understands these WINMAIL.DAT files is Microsoft Outlook.Īttachments sent in WINMAIL.DAT format will be unusable to those who do not use Outlook - even Outlook Express (as supplied free with Internet Explorer) does not understand these files.
RTF is, in theory, a "standard" format, but each application which uses it seems to use a different version of this standard. If you have Outlook set to send messages using RTF format, then any attachments you send will be combined into a file called WINMAIL.DAT which is attached to the email. This is caused by the WINMAIL.DAT file format it uses. If you look at the size of the received email you will usually see it is rather large for just a text email, the attachment is actually there, you just can't see it! Here are the details on the Outlook issue:Ī common problem when using Microsoft Outlook is to send an email with an attachment to someone using Microsoft Outlook Express and find that they claim there is no attachment. This opens a different view of the e-mail and the attachments can be seen there. If you get a query like this, ask the person to open up said e-mail, click on File | Attachments | View Attachments. This issue is caused by Microsoft Outlook! If, however, you look at the size of the e-mail it is evident that it's not just a few lines of text.
Having said this people are still receiving e-mail that appear to have no attachments. If we don't like the attachment we block/reject the entire e-mail. We have had a few people contact us asking if our e-mail filtering system "strips" attachments.
0 kommentar(er)
